How We Can Help

Whether you are a household or a small business owner, we are here to solve your tech headaches.

Home IT Support

Perfect for families and individuals who need their tech to just work. We offer fixed-price packages (see Pricing) to get you back online fast.

  • Troubleshooting: Fixing Wi-Fi dropouts, printer issues, and slow computers.
  • Email & Accounts: Password recovery and inbox organisation
  • General Advice: Clear answers to your hardware and software questions

Small Business Support

Reliable, on-site IT assistance for sole traders, home offices, and micro-teams. We act as your on-demand IT department.

  • Workstation Setup: Laptops, desktops, and peripherals.
  • Software Support: Office 365, email migration, and essential apps
  • Productivity: Everyday troubleshooting to keep your business running smoothly.

Training & Seniors Support

Patient, one-on-one guidance designed to build confidence. We move at your pace.

  • Digital Skills: Using smartphones, tablets, and apps
  • Online Safety: Spotting scams and browsing safely
  • Seniors Friendly: Extra value and dedicated patience for Seniors Card holders.

Cyber Safety & Security

Simple, practical measures to protect your digital life. You don’t need to be a tech expert to be secure.

  • Security Audits: Basic reviews of your current security settings.
  • Protection: Scam checks, password managers, and Multi-Factor Authentication

Device Setup & Transfers

Got a new device? We handle everything so you can enjoy it immediately.

  • New Devices: Laptops, desktops, iPhones, and Android tablets.
  • Data Migration: Syncing accounts and transferring your photos and files.
  • App Installation: Getting your favorite apps ready to go.

What We Don’t Cover

To keep pricing fair and service fast, we focus on everyday home and small-business tech. We do not take on:

  • Enterprise IT (Servers, domain controllers, large corporate networks)
  • Complex hardware repairs (soldering motherboards, GPU/PSU repairs)
  • Infrastructure (NBN line faults or cabling installation)
  • Deep data recovery (physically damaged hard drives)